Language of Leadership: What a Flight Attendant Taught Me About Influence

“E aí! Beleza?” That’s how I greeted the flight attendant as I boarded my flight to Portugal with my brother Barrett. She paused, then asked in Portuguese, “Are you Brazilian?” I smiled and replied—in Brazilian Portuguese—“Nope, I’m American.” She raised an eyebrow. I added, “But I lived in Brazil for two years.” “Ahhh,” she said, […]