As a continuation from last week’s overview, I read the expert from MSP magazine and wanted to share its breakdown.
The First Law of Combat (and leadership) is cover & move.
It’s a straightforward concept.
“Let’s say there are some bad guys in a building we want to take out. I’m going to start shooting. Then, while I’m shooting, my buddy moves to a better position. He starts shooting, so I can get up and move to a better position. Cover. Move. Cover. Move. We work together as a team until we take the bad guys out and take that building.”
The principle of cover and move is simple and effective, but it requires working as a team.
The challenges we face today require the best minds working together to solve them. Indeed, the complicated nature of systems and projects requires you to deconstruct problems into many different parts before giving team members shared responsibilities, each having the other’s back as they work through the list of tasks.
This also highlights the importance of cross-training in certain applications, so if someone is called in to handle a specific client emergency, you have a backup in place to cover those responsibilities.
You need every member of the team working together to “cover & move” to make your services and your business better and better.